During my internship at Huawei, I gained valuable experience in IT infrastructure and support, contributing to various projects. Highlights of my contributions include:
• Developed expertise in system monitoring and actively participated in designing network topologies for new office floors (Switches/Routers/Wireless AC).
• Acquired comprehensive networking knowledge (DHCP/DNS/MPLS/TCP IP/OSI/VPN).
• Provided strong problem-solving skills and effective user support during meetings and daily operations.
• Collaborated with team members to optimize workflow processes, resulting in increased efficiency.
• Provided user support remotely and physically, ensuring uninterrupted operations (Windows/AV Meeting System/Hardware).
• Skilled in performing technical tasks such as setting up PCs, data transfer, low-level formatting, and reformatting PCs.
• Acquired hands-on experience in cold splicing fiber cables.
• Proactively contributed suggestions for process improvement and automation, showcasing innovative thinking and dedication to continuous improvement.